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About Makuake
Products and Pre-ordering
- Is it possible for a product to get cancelled or fail?
- How does Makuake decide what products get listed on the site?
- How can I be notified of a Coming Soon product’s progress?
- Can I cancel a pre-order?
- What happens when a product’s pre-order period is over?
- How can I ask questions directly to the Maker?
- What happens if a project is delayed?
- How do I stay updated on the projects I'm supporting?
- Why do some products have an end date (“days left”)?
- What does "all or nothing" mean?
Payment, Returns & Exchanges
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